Shipping and Delivery
Shipping & Delivery
-Where can I track my item(s)
You can track your order directly on our website that allows you to track your ordering at any time you like.
-Why have I not received my item(s)?
Shipping may take anywhere between 14-30 working days or even longer, depending on your location and the opening hours of your local post office.
In most cases your package will arrive within 7-20 days once again depending on your location could arrive sooner.
All Orders come with Insurance if your Package doesn't arrive within 40-45 days we provide a full refund and we will package and send out another or intimately.
-Who delivers my item(s)?
Your items are delivered by our fulfillment center and will usually reach you via your local postal service in your location.
-What time are deliveries usually made?
Items are delivered depending on the local postal system and are usually during business hours. (Monday to Friday, 9am-5pm)
-What happens if no one is at home?
Not to worry, most of our items will be left in your postbox if they are small enough and if the postman does not have access to your postbox, it will usually be left at your local post office for you to pick up!
-Where do you ship from?
We currently ship from our warehouse from Asia, Canada, and Europe, Australia hence why sometimes our items take a little longer to reach you!
-I messed up my delivery address, what do I do?
Not to worry, as long as you reach out to us immediately regarding the error in your address, we would be more than happy to change it for you. Just email us your full, correct address along with your order number and we would update your details for you.
-What about my billing address?
Billing addresses are currently non-editable to prevent and minimize fraud from happening. Please note that all details entered and submitted to us are final.
-Change of address after receiving confirmation of shipping
Under our terms & conditions, once an order has been sent out from our warehouse, any changes to the order cannot be made and is the sole responsibility of the buyer.
Contact us directly if you have any other questions we have a 24/7 Live chat on our main website or you can feel free to email us anytime